Return & Refund Policy

Grovinvexa provides digital services, and because our services involve customized work, development, strategy, and digital deliverables, our return and refund policy differs from that of physical products.

1. Digital Services

All services are provided according to the requirements agreed upon with the client. Once work has started, payments may generally be non-refundable because time and resources have already been allocated to the project.

2. Refund Requests

Refund requests may be considered if the agreed service has not yet started. Once substantial work has been completed or a digital deliverable has been provided, refunds may not be available.

3. Project Cancellation

If a client chooses to cancel a project after work has started, any completed work, time, or resources already invested may be deducted from the refundable amount, where applicable.

4. Revisions & Changes

We aim to deliver work according to the agreed requirements. Reasonable revisions included within the agreed project scope can be requested. Additional work or changes outside the original scope may require additional charges.

5. Third-Party Costs

Payments made for third-party services, tools, hosting, domains, licenses, subscriptions, or other external services are generally non-refundable and are subject to the respective provider’s policies.

6. Refund Processing

Where a refund is approved, it will be processed through the applicable original payment method. Processing time may vary depending on the payment provider.

7. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Email: info@grovinvexa.com